Your new design will be uploaded in:
...
Please contact Delivery Team on
0113 3200 750 if you have any queries.
X

Church Street North, Old Whittington, Chesterfield. S41 9QW

01246 450597

info@maryswanwick.derbyshire.sch.uk

Mary Swanwick Community Primary School

Learn together; helping one another to achieve our best

Complaints

It is possible to contact the school at any time so that queries concerning your child may be answered. We are always willing to discuss with parents any concern, complaint or query they may have at any time regarding their child's welfare or learning. Parents can come into school to speak to their child's class teacher or our learning mentor but we ask that you do this at the end of the school day as teachers are busy preparing lessons before school starts in a morning.

There are occasions when a parent/guardian may wish to complain. We make every effort to answer the complaint promptly. If a parent is still not satisfied, then s/he has access to the complaints procedure (see Complaints Policy link below).

Mary Swanwick Primary is part of Derbyshire County Council's insurance scheme any any claim should be directed electronically using the Claims Notification Form (CNF). This form should then be emailed to portalclaims@derbyshire.gov.uk (see link below).